We partnered with a leading online marketplace that offers over 100,000 products from top brands, operating on a "pay-over-time" model. The marketplace serves non-prime customers with lower credit scores, providing a flexible payment option.

Our collaboration began during a pivotal moment when the company was undergoing an internal transformation led by a newly appointed CTO. The goal was not only to rebuilt the technology stack but also to drive business growth.

The project’s complexity was high, with a combination of significant technical debt and increasing demand for innovation. Our task was to step in and provide the experienced team needed to help the marketplace scale and evolve, despite the tight timelines and ongoing operational pressures.

Our Impact: A Comprehensive Approach to Technical Excellence

When the new CTO approached us, their immediate challenge was finding highly skilled senior engineers to support the transformation. Although the initial request was for four developers, the scope quickly expanded as the project's demands grew. Our team had to "fix the train while it was moving"—addressing critical issues while simultaneously upgrading the technology infrastructure to meet future needs.

Given the complexity of the project, particularly its credit management and financial systems, we went beyond standard team augmentation. We implemented a tailored approach to recruitment, conducting in-depth technical interviews to ensure each developer had the precise skill set and mindset required for the project. Once candidates were selected, we facilitated the onboarding process to ensure a smooth integration, addressing any challenges that arose along the way.

Our ongoing support not only helped optimize costs but also improved the collaboration between the client's in-house team and our developers, ensuring that all stakeholders were aligned. This collaborative effort allowed us to maintain high conversion rates, enhance the system’s security and reliability, and support the marketplace’s continued growth.

Key functionalities we helped deliver include:

• End-user support for a B2C model
• Integration with a wide range of external systems, from technical to financial
• Credit management systems for customer scoring, payment operations, and verification
• A headless Magento system, integrated with 40-50 internal Node.js services

By taking responsibility beyond traditional development services, we played a crucial role in the marketplace's transformation, helping it grow into a more advanced, secure, and scalable platform.

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